How we handle your information

Privacy

A product that promises dignity should be transparent about data.

This page explains exactly what we collect, what we don't, and why.

No legal jargon designed to confuse.Plain language about what happens with your data.

What we collect

We collect only what's necessary for the product to work.

Contact information

Your name, email, and phone number — so we can communicate with you about setup, support, and updates.

Device activity patterns

Routine data from the Mirrorfolio device — when it detects activity, not what the activity is. This is how we provide awareness without surveillance.

Payment information

Processed securely through Razorpay. We never store card details directly.

Each piece of data has a clear purpose.If we don't need it, we don't ask for it.

What we don't collect

This list matters more than what we do collect.

No video or audio recordings — ever

No location tracking of your parent

No biometric data

No data sold to third parties — not now, not ever

These aren't features we haven't built yet.They're lines we've decided not to cross.

How data is stored

Encryption

All data is encrypted in transit and at rest. Industry-standard protocols, nothing experimental.

Storage location

Data is stored on secure servers in India. We use established cloud infrastructure with strong compliance records.

Retention

Activity pattern data is retained only as long as needed for the product to function. Historical data older than 90 days is automatically deleted unless you choose to keep it.

Backups

We maintain encrypted backups for disaster recovery. These follow the same retention and deletion policies.

Who has access

Access to your data is tightly controlled.

You and your designated family members

You control who in your family can view activity awareness. No one is added without explicit consent.

Mirrorfolio support team

Only when actively troubleshooting an issue you've reported. Access is logged and time-limited.

No one else

We don't share data with advertisers, data brokers, or any third parties for commercial purposes.

Legal requests are handled carefully.We will notify you if legally permitted before sharing anything with authorities.

Your rights

Your data belongs to you. These rights are non-negotiable.

Right to access

Request a copy of all data we hold about you at any time.

Right to correction

Update or correct any inaccurate information.

Right to deletion

Request complete deletion of your data. We comply within 30 days.

Right to portability

Export your data in a standard, machine-readable format.

Right to withdraw consent

Stop using Mirrorfolio at any time. No lock-in, no friction.

To exercise any of these rights, contact us.We respond within 48 hours.

Privacy isn't a feature we added.

It's a constraint we designed around from the beginning.

If something in this policy isn't clear,ask us. We'll explain it plainly.

Last updated: January 2026

Questions about privacy?